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  #1  
Old 07-02-2015, 09:26 PM
slafleur slafleur is offline
 
Join Date: Jan 2010
Posts: 8
Default Not happy about customer service

It figures. When my "affiliated club" membership renewed months ago, I sent in a scanned copy of the card and get confirmation that my "information was updated." Now, I go to order a limited item and sure as hell, upon logging in to my account find out my club info is expired and must be updated to order.

I'm sure they will be sorry after the fact, and I'll be SOL.

Very frustrating when you do what you're supposed to do JUST SO THIS DOESN'T HAPPEN.
  #2  
Old 07-02-2015, 09:35 PM
Mr.Gadget Mr.Gadget is offline
 
Join Date: Jun 2010
Location: NC
Posts: 739
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I don't know what the deal is but I have had that problem for several years.

When I get my card I send it in and check on line to make sure.
Should be easier and a way to check or place an order with a note and they just not take the order if you don't have a club.
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  #3  
Old 07-02-2015, 10:26 PM
rifle guy rifle guy is offline
 
Join Date: Oct 2009
Location: Mid-Michigan, U. S. of A.
Posts: 746
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I have sent in my annual affiliate form from club every year and have had no problum. A parts order this past spring flew right thru. An email to CS I am sure will correct the issue.

rifle guy @ LSC
  #4  
Old 07-02-2015, 10:36 PM
SDTkeld SDTkeld is offline
 
Join Date: Aug 2011
Location: Iowa
Posts: 753
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I am a current GCA member and I just got the no club affiliation message. My membership expires in November, so who knows.
  #5  
Old 07-03-2015, 08:41 AM
rgdguns rgdguns is offline
 
Join Date: Nov 2013
Posts: 310
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Quote:
Originally Posted by rifle guy View Post
I have sent in my annual affiliate form from club every year and have had no problum. A parts order this past spring flew right thru. An email to CS I am sure will correct the issue.

rifle guy @ LSC
Same here never a problem.
  #6  
Old 07-03-2015, 08:56 AM
Torquemada Torquemada is offline
 
Join Date: Apr 2010
Location: NC
Posts: 513
Default

Quote:
Originally Posted by dnmccoy View Post
Join the GCA, they send info to the CMP....takes the guesswork out
If only it were that simple. I've been a GCA member for 5 years and have had the "no club affiliation" issue at least twice. A quick e-mail has always resolved it and I've been fortunate not to have missed out on any "hot items", so it has never been a huge pain for me. But, being a GCA member doesn't preclude this from happening. I hope the folks that got snagged by this can are able to get it resolved and get some mags ordered.
  #7  
Old 07-03-2015, 09:23 AM
Roadkingtrax Roadkingtrax is offline
 
Join Date: Oct 2009
Location: AZ
Posts: 8,510
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Join your state rifle and pistol association. The money will at least do some good.
  #8  
Old 07-03-2015, 09:39 AM
slafleur slafleur is offline
 
Join Date: Jan 2010
Posts: 8
Default

Already a member of the state association, have been for 20 plus years. Proof of renewed membership was sent two months ago and receipt confirmed. Already a life member of the NRA. Already a member of another club/range that is CMP affiliated, have been for over 20 years. This looks to be just an example of failure by the CMP. Really ********es me off when I miss out on a limited item due to CMP's negligence and end up seeing the same crap on ebay, gunlist, or the local gun show tables - marked up of course.
  #9  
Old 07-03-2015, 04:16 PM
crabby13 crabby13 is online now
 
Join Date: Jul 2012
Posts: 146
Default

Happened to me last year and this year
  #10  
Old 07-03-2015, 06:19 PM
mac1911 mac1911 is offline
 
Join Date: Oct 2009
Posts: 2,774
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With the shooting park now finished maybe they can spend a little money updating web sites.
I still have a hard time sorting through the stuff on the Estore.
I to have been "burned" more than once because of "lack" of affiliation. Knowing I did in deed have it current.
Ok so what can you do other than call/email CS with info in hopes it's not to late?

Would it be hard to make the system auto generate a email to notify you your Afiliation is out dated.
Also what happened to me 2 times is my club did not renew their affiliation with the cmp.
Making my once thought valid affiliation NFG!!!

As I check my club once Again is no longer on cmp affiliation list. Oh joy.

So just for hahas I searched the affiliation club search page https://ct.thecmp.org/app/v1/index.php?
do=clubSearch

Entering just the state a club I know is affiliated does not show up.
Only entering the town and state will it show. My "home" club doesn't show up no matter what.

Last edited by mac1911; 07-03-2015 at 06:26 PM.
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