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  #1  
Old 05-14-2020, 12:15 PM
1918BAR 1918BAR is online now
 
Join Date: Sep 2015
Location: Carville, Louisiana
Posts: 41
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I received a courtesy call from the Custom shop letting me know they were starting back up today. I didn't ask about my work order as I knew they were receiving numerous calls and he was trying to reach as many customers as possible with the update. Another case of excellent customer service; Thank You.
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  #2  
Old 05-14-2020, 12:25 PM
gunny gunny is offline
 
Join Date: Apr 2010
Location: North Bama
Posts: 6,489
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Quote:
Originally Posted by 1918BAR View Post
I received a courtesy call from the Custom shop letting me know they were starting back up today. I didn't ask about my work order as I knew they were receiving numerous calls and he was trying to reach as many customers as possible with the update. Another case of excellent customer service; Thank You.

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  #3  
Old 05-14-2020, 01:41 PM
TLB TLB is offline
 
Join Date: Jul 2010
Location: Ohio
Posts: 2,236
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Good to know. I've been sitting on a warranty return FedEx sticker I received the day of the shutdown.
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  #4  
Old 05-14-2020, 04:19 PM
KH223 KH223 is offline
 
Join Date: Feb 2020
Posts: 39
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I am somewhere in line for a 1903/1941 Sniper build......good to hear that they are starting back up.....I am patient
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  #5  
Old 05-17-2020, 04:26 PM
sakorick sakorick is offline
 
Join Date: Dec 2009
Location: Linneus, Missouri
Posts: 685
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I bet Sandy has a pile of SN checks to the ceiling!
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  #6  
Old 05-18-2020, 08:18 AM
Mturner23462 Mturner23462 is offline
 
Join Date: Mar 2016
Posts: 51
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I got contacted Friday about a part swap on warranty and was told to mail it in. So looks like they are starting back.
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  #7  
Old 05-18-2020, 09:26 AM
USMCSUV USMCSUV is offline
 
Join Date: Nov 2014
Posts: 8
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I was a successful bidder on the last auction B4 the pandemic. Sent paperwork in ASAP and that was the end. Heard Friday that my order had been processed and am now awaiting shipping date. Not sure when they will start shipping again. Thank Heaven , normalcy again I hope.
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  #8  
Old 05-19-2020, 11:13 AM
USMCSUV USMCSUV is offline
 
Join Date: Nov 2014
Posts: 8
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Good news! Rifle arrived at 11:15 this morning. Shipping is back in full operation!
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  #9  
Old 05-19-2020, 03:47 PM
6string 6string is offline
 
Join Date: Jun 2019
Location: Georgia USA
Posts: 37
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This makes me smile....looking forward to shopping soon


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Originally Posted by USMCSUV View Post
Good news! Rifle arrived at 11:15 this morning. Shipping is back in full operation!
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