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  #1  
Old 01-17-2022, 11:19 AM
WinterRanger WinterRanger is offline
 
Join Date: Apr 2021
Location: Alabama
Posts: 182
Default Email to Call, But No One Answers

RGN finally came up but when I try to reach out to the CSR that is assigned to me I canít get a hold of her. Tried all day Friday and this morning. Matter of the fact none of the 4 answer their phone. I know they are probably supper busy. Is it best to just leave a VM and wait for a call back?
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  #2  
Old 01-17-2022, 11:21 AM
Shomway Shomway is online now
 
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Not likely open today with MLK day......
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  #3  
Old 01-17-2022, 11:49 AM
WinterRanger WinterRanger is offline
 
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No. They are open. Not open message is a different message. I know because I tried Saturday too.
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Old 01-17-2022, 11:51 AM
WinterRanger WinterRanger is offline
 
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Quote:
Originally Posted by WinterRanger View Post
No. They are open. Not open message is a different message. I know because I tried Saturday too.
You might be right. None of the lines are answering. The system that changes the phones might be automated and not know they are off today.
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Old 01-17-2022, 04:13 PM
DougS DougS is offline
 
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Location: Michigan
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FYI they have had an outbreak of Covid down there, so some of them may be out sick and the others overwhelmed.
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  #6  
Old 01-17-2022, 04:36 PM
Big_Red Big_Red is offline
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As mentioned, it’s a federal holiday and they are out of office today. They will call back and/or respond to an email.
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Feedback Thread: http://forums.thecmp.org/showthread.php?t=137544
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